Sr. Contract Consultant – Project Manager | Analyst | Technical Writer | Trainer
Independent professional specializing in researching and writing policy, procedure, quality assurance and mapping end user processes. Effectively collaborates in alignment with management’s initiatives and deadlines through clear communication and documentation. Excels at handling a number of projects efficiently and expeditiously.
Business Proficiency
- Technical Writing and Publishing Policies and Procedures / Stateside and Off Shore / HTML
- Marketing and Strategy Consultation
- Training and Development – Classroom / WebEx / Recorded
- LOS Systems Analysis, Integration and Deployment
- UAT / System Testing – Compliance / Audit – Team Management
- Regulatory Subject Matter Expert (SME) / Systems Integration SME
- Process Capacity Improvement Modeling / Development / Deployment
Technical Proficiencies
- Publishing – HTML, Wiki, SharePoint, other proprietary publishing platforms
- Microsoft – Developer in Word, Excel, Power Point, Visio
- Mortgage Specific Systems – Calyx, Encompass, Net Oxygen, DataTrac, Lending Space, DocVelocity, DocMagic, Mavent, AUS, Lexis Nexis, CMS and various lender proprietary software systems
- UAT – System Deployment Testing
- Corporate Document Templates – Including web and document library reference links
- SharePoint – Creation and Administration
- WebEx – 125 participants per session - live/interactive/recorded/online and follow up learning assessments/reporting
- Other: SnagIt, Camstasia, PDF fillable forms
Additional Business Experience
- Process Consulting / Mapping
- Vendor Compliance / Management
- Special Project Lead
- System Conversion SME / UAT
- Mortgage Company Owner / Broker
- Bank Branch Manager – California and Texas
- Operations Management– Processor to Underwriter through Funding and Sale
- Creative, Compliant Marketing / Communications